It has been great to see so many users active in our growing community forum at Discourse. We have put together this useful guide to get you started and to highlight some of the greatest elements of the forum.
A quick guide to Discourse
If you are new to discourse and would like an introductory overview, you can see our helpful tips.
Hot hint: If you would like in-app assistance, turn on the discobot helper. You will immediately earn more points and have a virtual assistant guiding you. Click on your profile picture to get started or check out the Discourse blog.
Trust levels & votes
Discourse works on a system of trust, where participation in the forum earns you a higher trust level and therefore more votes. Get active in the community to get more clout!
Users are voting for feature requests, which has been invaluable in developing the Synergetic product roadmap.
The top voted feature request was for a MyDetails enhancement, where parents will soon be able to confirm their contact information in a given period.
You can also see for yourself what the current status of any of our projects is.
Users are also able to tap into the vast depth of knowledge that is the ‘crowd support’ forum. If you would like to collaborate with other Synergetic users to see how they are getting the most out of the software, there is a dedicated thread. Users can ask for input into their own processes and offer their support.
Add your voice to the Synergetic conversation with a free Discourse account.