Can I try before I buy?
The short answer is "yes". Please contact elearning@synergetic.net.au to get setup.
How can I provide feedback?
We value your feedback and would appreciate receiving feedback and testimonials. Please click here to leave your feedback.
Can I get a report of my staff’s progress within the courses?
Reports are not currently available but it is possible to check their progress by looking at their progression within a quest. Each quest displays a percentage of completion.
Do I have to do all the courses?
No. You can pick and choose which courses you would like to do. You can even choose which quests within a course you would like to do. This is particularly useful when needing just a brush-up in a particular area.
Will I receive a Certificate of Completion?
Should you desire a Certificate of Completion, simply request one from Synergetic eLearning via elearning@synergetic.net.au.
Can I get a refund if I cancel my subscription prior to the conclusion of the 12 months?
The subscription is for 12 months from 01 January through to 31 December. If you cancel your subscription prior to 31 December, no refund shall be issued.
How many people can use the 1 eLearning license/account?
Only the user attached to the account may use/access the myEd license/account. The license is non-transferrable.