Chief Operating Officer
Business Development Manager
James Overell (including liaison for custom developments)
PA to MD, Office Administrator & Training Coordinator
Yoga Santosa, Peter Berry, Snehal Jogiya, David Dillon, Randy Nagarajan, Ly Ho
Senior Test Leader: Andrew Paydon, Liza Henshall
Implementation, Conversion & Systems Manager
Leader: Scott Le Brun, Steve Lynch, Daniel McAskill
Data & Conversion Team
Data Specialist & Conversions Leader: David Armstrong, Michael Blucher, Trang Luong, Ravish Aggarwal
Reports, Orders & Customisation
Leader: Luke Wilhelm, Terasa Benson, Leanne Mumford, Order & Office Administration: Lisa Dauparas
New Client Liaison
Tim Dawson, James Overell
Leader: Chamil Fernando, Denis Cugnetto, Daniel Marion, Phillippa Hall, Jo-Anne Routley, Rajeev George, David Rogers, David Dowell, Henrietta Pius
Established in 1978 by John Lynch, Computing Directions Australia has secured a strong client base of independent schools and colleges in Victoria, Western Australia, New South Wales, Queensland, ACT, Tasmania, South Australia and New Zealand.
John’s involvement with management information systems for educational institutions was initiated during his time with the Management Consultants division of Price Waterhouse. He was responsible for the recommendation of computer systems to audit clients.
At the time of John’s decision to establish his own software company, schools were moving in the direction of first-time, in-house systems. John’s personal commitment to clients has, over many years, won him a loyal client base and a reputation for software of quality and reliability.
To maintain the high level of personal support to clients and continue growth, John recognised the need to expand the company. Tim Dawson joined CDA in 1986.
In the late ‘80s and early ‘90s as clients invested in networked PCs and a range of operating environments - a major impact for applications software systems - John and Tim responded with the DOS based NICHE Management Systems for Schools.
Throughout 1998/99 Computing Directions Australia progressively released SynergyOne, an ODBC compliant database designed specifically for educational institutions management in the Windows environment.
SynergyOne was renamed in 2002 becoming SYNERGETIC Management System for Schools.
As a director and co-owner of the company Tim is responsible for the planning and design of SYNERGETIC into the future. Together, John and Tim have demonstrated their expertise and experience in the complex world of changing technology, languages and development tools.
With the appointment of Andrew Rose in 1993, and subsequent elevation to Development Manager the company further demonstrated its commitment to product evolution, client service and support. Andrew is responsible for many of the advanced features of SYNERGETIC and he is now involved in evolving our next generation of software – web access.
During 2004 in recognition of our company’s growth we relocated from Mt Waverley to our present office in Burwood East. Our new facilities also include a custom computer lab to facilitate ongoing client training.
Tony Pentogenis and Anelie Somodio are our Senior Trainers. Tony conducts the finance training courses and also has the role of Project Manager, responsible for the scheduling and planning of new installations. Anelie has a teaching background and looks after training in the Assessment, Development and Future Student areas.
Yoga Santosa, Peter Berry, Alan Massing, Snehal Jogiya, Joey Daly and David Dillon make up our Software Development team. The team has experience in Delphi, .NET, C#, web page design and SQL Servers. Peter has over 25 years in Software Development, is a senior member of the Australian Computer Society and is currently undertaking postgraduate studies in technology management. Alan has over 10 years experience in software development, including educational software.
James Overell is our Special Projects Manager. He has degrees in IT and Commerce and has joined us from an existing Synergetic School, so we welcome his hands on experience. Working with James is Victoria Goulko. Victoria is an ISTQB Certified Software Test Analyst with over five years experience. Previously, she was responsible for medical equipment testing at GE Healthcare.
Our Resource Manager is Andrew Paydon. He is responsible for the preparation and costing of task specifications and the allocation of appropriate staff to fulfil client requests in the areas of Crystal Reports and training. He has a Diploma in IT Software Development with proven retail customer service abilities. Andrew has the support of two specialist developers, Terasa Benson and Leanne Mumford, to assist in the production of Crystal Reports and custom work required by clients.
David Armstrong, Scott Le Brun and Christian Gorgoni form our Database Administration/Network Tech Support Team. David has a Bachelor of Computer Science, and has worked his way from Support to Data Conversion, and now into his role as a Database Administrator and SQL Programmer.
Our Conversion team comprises Michael Blucher and Trang Luong. Michael holds a Bachelor of Applied Science Degree and has over 18 years experience in School Administration Software Packages. Trang has been working with databases since her graduation from RMIT in 1991. Ravish is the newest member of the conversion team and is moving across to this role from his position in the support team. The conversion team work together to ensure the migration of new clients to Synergetic is made as smooth as possible.
Jeremy Livera looks after Accounts. Jeremy is an experienced accountant with membership of CPA Australia. As well as performing accounting and business management duties for the company his experience and knowledge are used by our support and development teams.
Susanne Surdy is currently the Personal Assistant to the Managing Director and has an extensive customer service and administration background and also looks after the general administration of the office, including coordination of internal client training courses held at our lab.
Our Support team comprises Chris Steel, Bill Triskelidis, Luke Wilhelm, Daniel Marion, Chamil Fernando, Phillippa Hall, Christine Kowal and Ravish Aggarwal.
Chris is our Support Manager. He joined the company in 1999 and has extensive knowledge of the Synergetic system. Bill works in a support and training capacity and also fulfils a role as client liaison. Bill is responsible for maintaining the data export routines are regularly kept up to date. Luke comes to us from an existing Synergetic school and brings to the support team finance and IT experience. Luke is also involved in the running of client finance training courses. Chamil has had extensive experience in support call centres and has a reputation for quality in this area. Phillippa is an experienced Synergetic user from WA, having used the system as a Deputy Business Manager in Perth. Ravish has a Masters in IT and has previous experience working in IT support. Daniel joined the team having worked as a Manager for Optus Telecommunications and a background in software programming - he is also one of our training team. Denis has joined us with a background in accounting and POS systems implementation, and Christine brings us experience both as a school teacher and in IT support.
Computing Directions Australia P/L specialises in the development and support of management information systems for schools and colleges. While leading product development and rigid adherence to standards are the trademarks of Synergetic Management Systems, the continuing support by our experienced staff ensures that our client’s software investment remains secure.